FAQ

FREQUENTLY ASKED QUESTIONS

Tropics Home Care Services, Inc

We offer non-medical, in-home care services through referrals. Services are designed to assist the elderly, the disabled, and new and expectant parents. These services are daily living activities provided in the privacy and security of your home.

Our caregivers are well trained, experienced, licensed, insured, bonded, and medically cleared. All caregivers are background screened according to Florida State law and in compliance with Administration of Heath Care Administration (AHCA).

Personality conflict may arise. However, if for any reason you are not completely satisfied with your caregiver, please call the service coordinator at (561) 801-6013. We will replace him or her, on your behalf, until you have a perfect match.

In most cases, services can be provided within 48 Hours.

We service Broward and Palm Beach Counties.

Yes! We do provide services for individuals in assisted living facilities, rehabilitation facilities, nursing homes, hospitals, private homes, or even while you’re on vacation.

Services are tailored to fit your needs. Service hours range from 6 hours to around-the-clock.

24-hour service is for individuals that require around-the-clock supervision. It is an hourly service and requires two or more caregivers per day to ensure caregivers are alert and awake at all times.

Live-in caregivers are required to live in your home on a daily or weekly basis. They should be able to get a minimum 4-5 hours of uninterrupted sleep at night.

Yes! We do accept most major insurance companies.
We do not accept Medicaid/Medicare.
(long term care insurance claims are subject to approval. Claim approval will be based on your insurance policy's specific language)

Service rates are reasonable and competitive. Rates are based on the type of services required. Our service coordinator will be happy to set up a free consultation at your convenience. To set up an appointment, please call our service coordinator at (561) 801-6013.